Careers at Stephens & Associates

At Stephens, we take pride in our growing organization that has continually proven its excellence in the clinical research field.  Our goal is to attract educated, professional, and committed staff that cares for every detail with the utmost ethical nature.  The Stephens work culture strives for innovative improvements without sacrificing quality of study excellence or customer service satisfaction we are known for.

 

Stephens highly values their employees by offering compensation plus above average benefits, unlimited growth opportunities, an interesting learning environment and supportive work environment

Current Openings

Clinical Research Assistant I

Full-time, Entry Level

Summary

Provides clinical support for Clinical Research Coordinators and/or Principal Investigators

 Skills, Experience and Education Requirements

  •  Bachelor’s Degree, preferably in Science, or other equivalent degree
  • Understands basic concepts in clinical research and capable of learning and performing duties during clinical studies
  • Able to follow instructions and study protocols according to GCP Guidelines, applicable regulations, and SOPs
  • Strong attention to detail and organizational, verbal and written communication and interpersonal skills

 Responsibilities

  •  Performs daily in clinic and administrative tasks to assist the clinic staff with the studies (i.e. test material preparation, appointment reminders, quality check of study documents, Electronic Self-Assessment Questionnaire administration, Check-In Process, Informed Consent Signing)
  •  Performs station and instrumentation duties on other studies as assigned, including the collection and recording of clinical information
  •  Perform tasks according to Good Clinical Practice (GCP) Guidelines, applicable regulations, Standard Operation Procedures (SOP), and Work Instructions
  •  Provides excellent customer service to clients and panelists, and maintains positive interaction with peers and supervisors
  •  Occasionally works with Hazardous Chemicals, understands danger of working with chemicals and follows the safety recommendations as outlined in the MSDS related to specific chemicals.
Clinical Assistant

On-call, Entry Level (Max. 29 hours/week)

Summary

Provides clinical and/or administrative support for Clinical Research Coordinators

Skills, Experience and Education Requirements

  • Associates Degree or at least one year of administrative/clerical work experience
  • Knowledge or ability to learn basics of Microsoft Office
  • Ability to learn computer skills required to perform tasks
  • Strong attention to detail and organizational, verbal and written communication and interpersonal skills

 Responsibilities

  • Performs daily in clinic and administrative tasks to assist the clinic staff with the studies (i.e. test material preparation, appointment reminders, quality check of study documents, Electronic Self-Assessment Questionnaire administration, Check-In Process, Informed Consent Signing)
  • Perform tasks according to Good Clinical Practice (GCP) Guidelines, applicable regulations, Standard Operation Procedures (SOP), and Work Instructions
  • Provides excellent customer service to clients and panelists, and maintains positive interaction with peers and supervisors
  • Occasionally works with Hazardous Chemicals, understands danger of working with chemicals and follows the safety recommendations as outlined in the MSDS related to specific chemicals.
Panelist Recruiter

Regular, Part-Time, Entry Level Call Center

Summary

Contacts the general public in an effort to secure people’s agreement to participate in research studies undertaken by the Company.

Skills, Experience and Education Requirements

    • Bachelor’s degree – preferred, but not required
    • Minimum one-year work experience
    • Call center experience – preferred, but not required
    • Strong oral communication skills
    • Ability to meet deadlines
    • Science background helpful but not required
    • Persuasive skills helpful

 Responsibilities

  • Call people for a contact list
    • Explain the Company’s business
    • Describe current or upcoming studies for which the person may have interest and/or have the qualifications to participate
    • Gather preliminary information about the individual that will be required for participation in a study
    • Secure agreement from the person to participate in studies
  • Collect information from people to add to the Company’s potential panelist database
  • Participate from time-to-time in Company marketing events geared to potential panelists
Ambassador

Part-Time: Phoenix, AZ

As a Stephens Ambassador, you will promote Stephens in a positive light through your community and network, including social media platforms.  The role of the Stephens Ambassador is populating the company’s general database with quality panelists and sign up quality panelists for specific studies by engaging and connecting with their communities and networks.

 

BENEFITS OF BEING AN AMBASSADOR

  • Ability to earn extra income
  • Flexible hours and schedule, which is ideal for individuals who work
  • Learn about how clinical trials are conducted and cosmetic and pharmaceutical products are tested
  • You gain skills and knowledge that can transfer to any career
  • Stephens provides all the training for you to be successful at no cost to you

 

QUALIFICATIONS

  • Passion for building and growing relationships
  • Established presence or influencer within their community
  • Excellent verbal communication skills
  • Attention to detail
  • Ability to track and notify Stephens Recruiting Department of panelist populated in the database and for studies
  • Ability to identify and sign up at least 40 quality panelists per month
  • Ability to attend up to 5 community outreach events per year
  • Previous marketing and sales experience is a plus, but not required

     If interested please email [email protected] 

    Please include resume and reasons why you would like to be an Ambassador 

    Interested in working with us at Stephens?

    Stephens & Associates is an Equal Opportunity Employer. Out of concern for the health and safety of our employees, we provide a smoke-free work environment.