SGS Stephens Updates on Coronavirus (COVID-19)

Please Note: We will continue to keep this page updated.

Dallas Research Center Updates

Due to the current COVID-19 situation, beginning Monday, March 30, 2020, SGS Stephens will temporarily cease conducting tests requiring panelists to come into the lab. This is for the safety of our panelists and staff in accordance with the applicable governmental order for the duration that order remains in effect.

At this time, we do not have a date for resuming all tests at our lab. Please know that we value our relationships with all of our panelists and will miss seeing you in the coming weeks.

We will continue to keep you updated through emails, text messages, on this page, Facebook and Instagram.  Also, we are currently updating our database and will be reaching out to you by phone or email obtain some information that will help us know what studies you would qualify for.

What if I am already enrolled on a study?

Please standby and wait to be contacted by study leader with instructions for visits and payment information. If you have a test product at home, continue using your product as instructed by the clinic staff and complete your Daily Diary.  We will do our best to contact each panelist individually to provide further instructions.

If you have any questions, please email us at [email protected] and include the study number you are inquiring about.  Please do not call our office line because we are working with limited staff and may not get to your message quickly.

Thank you for your participation in our studies. We wish you and your families all the best for your health and safety during this challenging time.

 

Phoenix Research Center Updates

Due to the current COVID-19 situation, beginning Wednesday, April 1, 2020, SGS Stephens will temporarily cease conducting tests requiring panelists to come into the lab. This is for the safety of our panelists and staff in accordance with the applicable governmental order for the duration that order remains in effect.

At this time, we do not have a date for resuming all tests at our lab. Please know that we value our relationships with all of our panelists and will miss seeing you in the coming weeks.

We will continue to keep you updated through emails, text messages, on this page, Facebook and Instagram.  Also, we are currently updating our database and will be reaching out to you by phone or email obtain some information that will help us know what studies you would qualify for.

What if I am already enrolled on a study?

Please standby and wait to be contacted by study leader with instructions for visits and payment information. If you have a test product at home, continue using your product as instructed by the clinic staff and complete your Daily Diary.  We will do our best to contact each panelist individually to provide further instructions.

 If you have any questions, please email us at [email protected] and include the study number you are inquiring about.  Please do not call our office line because we are working with limited staff and may not get to your message quickly.

Thank you for your participation in our studies. We wish you and your families all the best for your health and safety during this challenging time.